Written by redspotgames at 2. April 2012
In order to raise the customer satisfaction and give support in the most convenience way, redspotgames decided to establish a ticket system that is available now. It will replace the email customer support which will be discontinued from this moment on.
The only thing required is a valid email address and a not too strict spam filter – unfortunately free email providers like Gmail or GMX will handle the emails from our customer support as spam in a few cases. Marking them as “no spam” will solve this issue.
Different departments have been established so the redspotgames customer support can help with any topic as soon as possible. Looking forward to your inquries!